If we can relieve our customers of their fulfilment and delivery workload, they can concentrate on making their business grow. That’s the principle behind everything we do at ILG. It’s a recipe for mutual success that requires a handful of essential ingredients:
- UK-based customer service
- Global reach
- Ample warehouse capacity
- IT systems integration
- A choice of carriers
- Import/export expertise
- Simple ordering
This has been our approach since ILG UK was founded in 1990, since when we have grown from a small, ambitious company providing delivery services out of one warehouse in Sussex to one of the UK’s leading 3PL partners. In 2018 we became part of Yusen Logistics, which has added heavy air cargo and sea freight services to our established international courier services, as well as a global network of storage facilities, including more than 100 bases in Europe.
We have become specialists in outsourced order fulfilment, providing high-quality warehousing, rework and packaging services to prestige brands in sectors including Travel, Marine, Education, Healthcare, E-commerce, Technology and a number of high-end Fashion and Beauty brands.
Underpinning everything we do are three guiding principles: choice, simplicity and customer service. We won’t leave you hanging on the telephone, we won’t let deliveries go missing without trace and we won’t let you pay over the odds for the services you receive.